Why Does This Shoe Feel Uncomfortable Now When It Didn’t In The Last Pair?

Over the course of my 40 years in the shoe business, I have only seen a handful of times when a manufacturer changes the last that the shoe is made over. When they do, it can certainly affect the fit on your foot. However, when the last hasn’t been changed, we look to a change in your foot in the way of size, width, systemic condition, such as Diabetes or Arthritis, edema due to medication, or systemic changes, or breakdown of the musculoskeletal system. We encourage our customers to return with the shoe so we may evaluate the shoe and fit. We also ask that our customers allow us the opportunity to determine where the problem is so that we can best serve them. If the problem isn’t in the shoe, but is in the foot, we will make a recommendation to alleviate the problem.