Online Purchases

Returns & Exchanges (online):

If for any reason you are not satisfied with your new footwear you can return your new/unworn purchase in its original packaging within 30 days for a full refund.

Please try your new shoes out on a carpeted surface and wear socks to protect the footwear. Footwear that is worn or cannot be restocked is non-returnable. We will look over all returns and contact you if items are non-returnable. Any items that are considered non-returnable will be sent back to you at your expense.

Please include a copy of your receipt or packing slip with all original packaging, tags and insoles. We do not provide return shipping labels for returned items. We will not be responsible for any merchandise lost in transit during the return process.

All shoes or accessories marked sale/clearance are final and non-returnable. This does not apply to store-wide discount events or coupon code discounts on items not specifically marked as sale/clearance.

Items may be returned or exchanged in the store or you may send your returns to:
Murray’s Shoes
8116 W. Bowles Ave Unit F
Littleton, CO. 80123

If you are exchanging an item please reach out to Murray’s Shoes at 303-972-8436 or email us at info@murraysshoes.com before returning.

We appreciate your business and look forward to helping you find the perfect footwear that provide comfort, fit and style you will love.

In-Store Purchases

Returns and Exchanges (in-store): 

Our in-store return policy differs from our online return policy. 

All returns and exchanges must be made within 14 business days and please bring your receipt for the product with you. 

All shoes must be in new/unworn condition, in original packaging and with original insoles. 

No refunds will be given on Pedorthic services, Orthotics, Accessories or Socks

Credit/Debit Card refund payments will be given immediately. 

Check refunds will be mailed in the form of a store check within 10 days. 

All shoes or accessories marked sale/clearance are final and non-returnable. This does not apply to store-wide discount events or coupon code discounts on items not specifically marked as sale/clearance.

Please contact us at 303-972-8436 for any questions or email us at info@murraysshoes.com.

We appreciate your business and look forward to helping you find the perfect the comfort, fit and style that works for you.